Implementation

Silo Connector’s team of Certified Salesforce Administrators are experts at defining your goals and creating a framework focused on your overall ROI. We’ve spent years creating and deploying successful user environments for our customers, so you don’t have to waste your budget learning, developing, and implementing a platform we work with daily.
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Salesforce Communities

Create connections and stay connected with the online social platform Community Cloud.

Community Cloud allows you to connect customers, partners, or employees with each other and Cloud enables real-time collaboration of Chatter with the ability to share files, data, or records anywhere you are from any connected device. This allows your business to streamline business processes and extend them to different internal offices and departments as well as externally to customers and partners. This helps safely share information between your business sections and allows them to service customers more effectively, and close deals faster, all in real time.

Whatever your business needs, whether it be a portal, help forum, support site, HR central, or a custom interface that connects to your Salesforce CRM, we have the knowledge, experience, and expertise to accomplish your needs.

Let us walk you through the process of developing, creating, implementing and maintaining your community site, so that it works for you and your business needs.
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Lightning Migrations

A significant portion of the Salesforce user base is still on the Classic user interface and converting to Lightning can be a time-consuming effort without the right support. A consultation with Silo Connector’s team of Certified Salesforce Administrators will identify how working with experts can ensure this migration goes smooth and under budget. Starting with a Readiness Report will reveal the potential issues that could cause a failure when migrating to Lightning. Our team will outline the transition goals, conduct workflow mapping, prioritize necessary integrations and functionality, complete a Readiness Report, and test in a Sandbox environment to validate the migration will be successful before implementing.

Salesforce Data Migration

Migrating critical data into your Salesforce environment is an important initial step in automating processes around specific aspects of the data you use to operate your business. Our services include extracting data, cleaning the data to ensure there is consistency, eliminating duplicate records, standardizing the input of information, and importing everything into Salesforce.
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Service Cloud and Field Service Lightning

Service Cloud and Field Service Lightning work in tandem to offer functionality for businesses that require dispatching, monitoring, and reporting activity from employees that work in the field. Service Cloud automates work orders, change requests, job status, and much more in real-time. Our certified Salesforce Developers will guide you through the entire process from configuration to custom development to ensure that Service Cloud is built to serve your clients with efficiency. Leveraging queues based on specific attributes automates the workflow of service employees with a designated role to ensure each case is assigned, updated, and completed timely to increase customer satisfaction.
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Pardot Expertise

Pardot is a powerful marketing automation platform that companies rely on to feed their pipeline and increase sales. Our Pardot consulting services, creative design, and content development ensure that you will optimize this tool and get optimal results. We deliver creative design and content development to drive successful marketing programs using the powerful Pardot platform. Custom campaigns, creative designs, and content development based on proven best practices are our specialty.

Your One-Stop Resource for Pardot Technical, Creative, and Content Expertise.

  • Develop proven processes and a framework for marketing automation success
  • Manage your Pardot instance and ensure that it’s optimized with your CRM
  • Design, Implement, and Monitor all facets of your marketing automation programs
  • Create results-oriented content (i.e., emails, landing pages, blog posts, white papers, webinars, etc.)
  • Be your go-to resource for anything Pardot-related
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Salesforce CPQ Quote-to-Cash

Our team is here to make sure you get the most out of Salesforce CPQ for configuration, pricing, and quoting processes. Increase your sales team’s productivity to close more deals by quickly creating quotes and proposals, adjust deal parameters and upsell, eliminate pricing and content errors, and reduce the sales timeline to close deals faster. Silo’s Certified Salesforce Developers and Administrators will guide you through:
  • A rapid Salesforce CPQ implementation to ensure there is flexibility in the build to increase user adoption.
  • Configure a CPQ environment that allows for up-selling and cross-selling by leveraging bundles and components, as well as identifying pricing contingencies for specific solutions.
  • Create price books and discount tiers that involve logic that reduces the amount of approval layers or delays in closing deals.
  • Develop a consistent theme for your sales team and customers by leveraging custom templates to streamline messaging.
  • Automate contract execution by integrating DocuSign with redline functionality to eliminate the need for manual paperwork or one-off contract creations outside of the Salesforce ecosystem.
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Higher Education Data Architecture (HEDA)

HEDA is a tool utilized by colleges and universities aimed at offering a core package for managing the student lifecycle. This tool offers standardization for implementing backend solutions and allows Salesforce systems to work together by streamlining engagement. Silo’s team of Salesforce Certified Developers can help customize your specific goals for each school or campus.
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Eliminate the barriers between your business' departments.

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