The highly competitive telecommunications industry is a constantly evolving space of technical disruption, consolidation and regulatory impacts. Just ask our client, Forward Thinking
. Silo Connectors helped transform Forward Thinking
by leveraging the power of Salesforce with Sales Cloud, Marketing Cloud and Community Cloud to monitor trends in customer usage, provide immediate responses to customer queries, use the data collected to predict trends and develop special offers, provide a repository of procedural documents and deliver timely reminders to customers and employees.